Dicky Fong
Product Designer
Project
Omni-Queue & Booking System
Year
2019 — Present
Type
B2B SaaS Integrated Service Design
Platform
Kiosk, Tablet
Synchronizes real-time data across kiosks, dashboards, and signage to streamline complex workflows. Features granular quota management and deep IoT integration—including autonomous robot dispatch—to ensure operational stability under pressure.

