Dicky Fong

Product Designer

Project

Omni-Queue & Booking System

Year

2019 — Present

Type

B2B SaaS Integrated Service Design

Platform

Kiosk, Tablet

Synchronizes real-time data across kiosks, dashboards, and signage to streamline complex workflows. Features granular quota management and deep IoT integration—including autonomous robot dispatch—to ensure operational stability under pressure.

Dicky Fong

Product Designer

Project

Omni-Queue & Booking System

Year

2019 — Present

Type

B2B SaaS Integrated Service Design

Platform

Kiosk, Tablet

Synchronizes real-time data across kiosks, dashboards, and signage to streamline complex workflows. Features granular quota management and deep IoT integration—including autonomous robot dispatch—to ensure operational stability under pressure.

Dicky Fong

Product Designer

Project

Omni-Queue & Booking System

Year

2019 — Present

Type

B2B SaaS Integrated Service Design

Platform

Kiosk, Tablet

Synchronizes real-time data across kiosks, dashboards, and signage to streamline complex workflows. Features granular quota management and deep IoT integration—including autonomous robot dispatch—to ensure operational stability under pressure.